Can you describe your way of communicating updates to stakeholders about surveying matters?

Construction Surveyor Interview Questions

Sample answer to the question

In my previous role as a surveyor, I communicated updates to stakeholders in a straightforward way. I made sure to keep them in the loop about any important decisions related to surveying. I usually do this by sharing regular updates via email or in meetings. I like to share photos, charts, or any visual aids that help explain the situation better. I understand the importance of keeping communication lines open and being as transparent as possible with stakeholders.

A more solid answer

When communicating updates on surveying matters to stakeholders, I utilize a varied approach to ensure clarity and maintain transparency. I usually initiate discussions during meetings or via written communication. For example, in my previous role as a Construction Surveyor at XYZ construction, I developed a system where I provided weekly updates on survey progress and potential challenges. I found that visuals such as graphs, charts and even pictures taken at the site can help non-technical stakeholders understand the progress better. I also used software like CAD and GPS applications to create detailed maps to give precise understanding of site. In addition, I used to create timelines to project deadlines to make stakeholders aware of when certain tasks would be accomplished.

Why this is a more solid answer:

This answer is solid because it expands on the basic answer and provides a specific way in which the candidate communicates with stakeholders. The candidate also demonstrates their ability to use relevant software tools and showcases their time management skills by mentioning the use of timelines to project deadlines. However, it still lacks a mention about how candidate uses mathematical skills in these communications.

An exceptional answer

As a Construction Surveyor, my role requires me to detail complex surveying information in a way that stakeholders can easily understand. I've developed a method to this, where I primarily use two modes of communication based on the nature of the update. For complex survey changes requiring discussions and immediate feedback, face-to-face meetings or video calls are more effective. Here, I use tools like CAD software and GPS data to demonstrate virtually what's happening on the ground. For instance, at my last job at XYZ construction, I once used CAD diagrams to illustrate precisely where a boundary dispute was occurring. This helped the stakeholder understand better without needing a deep understanding of surveying principles. For regular updates or less complex issues, detailed emails sufficed. These would be filled with calculations derived from trigonometry and algebra, decorated with graphs, which tied the numbers to practical implications on the site. Timelines and Gantt charts captured the project's pace, putting abstract surveying data into concrete, understandable metrics. This mix of methods struck a perfect balance between in-depth understanding and time conservation, keeping everyone informed and decisions on track.

Why this is an exceptional answer:

This response is exceptional because it thoroughly explains how the candidate uses their mathematical skills, software proficiency, and communication skills to effectively convey complex topics in an understandable way. The candidate provides specific examples from their past role and explains how they adapted their communication based on the complexity of the update. This shows adaptability and resourcefulness, qualities that are beneficial in a Construction Surveyor.

How to prepare for this question

Review all the software tools you are proficient with, especially CAD and GPS software, and think of how you have used them in past to effectively communicate complex surveying information.
Reflect on how you have used your mathematical skills (geometry, trigonometry, algebra) to communicate surveying details to stakeholders in your previous roles.
Prepare for potential questions on how you manage project timelines and keep stakeholders updated on the same.
Try to think of specific instances where your communication strategy directly affected the project outcome in a positive way.

What interviewers are evaluating

Strong communication and interpersonal skills
Excellent mathematical skills
Proficient in the use of technology including GPS and survey software
Time management skills