Freight Coordinator
A Freight Coordinator is responsible for organizing and managing the shipment of goods, ensuring timely delivery, negotiating shipping rates, and overseeing the entire logistic process.
Freight Coordinator
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Sample Job Descriptions for Freight Coordinator
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
As a junior Freight Coordinator, you'll be an integral member of the logistics team, helping to manage and oversee the transportation of goods. Your role will involve coordinating shipping schedules, tracking shipments, and ensuring that all freight is delivered on time and within budget. You'll work closely with carriers, warehouse staff, and customers to smooth out shipping operations.
Required Skills
  • Excellent organizational and coordination abilities.
  • Strong communication and negotiation skills.
  • Proficient in Microsoft Office Suite and database management.
  • Ability to multi-task and prioritize effectively in a fast-paced environment.
  • Detail-oriented with problem-solving skills.
  • Strong teamwork and collaboration skills.
Qualifications
  • A high school diploma or equivalent is required.
  • Relevant experience in logistics or supply chain management is a plus.
  • Understanding of basic freight forwarding concepts and terminology.
  • Familiarity with customs regulations and documentation is beneficial.
Responsibilities
  • Coordinate and monitor supply chain operations.
  • Ensure the efficient and cost-effective transport of goods.
  • Communicate with carriers, suppliers, warehouses, customs brokers, and customers.
  • Track and trace shipments, providing timely updates to stakeholders.
  • Assist with shipping documentation, such as bills of lading, invoices, and other required paperwork.
  • Identify and resolve any issues or delays in the shipping process.
  • Assist in the planning and scheduling of freight movement.
  • Support continuous improvement initiatives within the logistics department.
Intermediate (2-5 years of experience)
Summary of the Role
The Freight Coordinator is responsible for managing the execution, direction, and coordination of all transportation matters within the organization. This includes managing budgets, organizing schedules & routes, ensuring that vehicles are safe and meet legal requirements, and making sure that drivers are aware of their duties.
Required Skills
  • Excellent organizational and time-management skills.
  • Strong communication and negotiation skills.
  • Problem-solving abilities and analytical thinking.
  • Attention to detail and accuracy in workflow.
  • Ability to work under pressure and manage multiple tasks.
Qualifications
  • Bachelor's degree in Supply Chain Management, Logistics, or a related field.
  • Proven experience as a Freight Coordinator or similar role.
  • Knowledge of transportation software and logistics systems.
  • Understanding of transportation laws and insurance requirements.
  • Experience with budget management and expense control.
Responsibilities
  • Plan and coordinate shipment schedules and routes.
  • Manage transportation budgets and ensure that spending remains within limits.
  • Assure compliance with federal, state, and local transportation laws.
  • Monitor the maintenance, inspection, and servicing of vehicles.
  • Negotiate and oversee contracts with transportation service providers.
  • Analyze logistics data to optimize shipping routes.
  • Facilitate communication between the company, suppliers, and customers to ensure timely service.
  • Manage any transportation-related issues or emergencies that arise.
  • Implement measures to improve transportation strategies and efficiency.
Senior (5+ years of experience)
Summary of the Role
We are looking for an experienced Freight Coordinator to oversee and facilitate the supply chain operations of our company. The successful candidate will be the point of reference for all matters concerning freight and transportation. The goal is to ensure the smooth running of the logistics and ultimately, the timely and cost-effective delivery of goods.
Required Skills
  • Excellent interpersonal and communication skills
  • Strong problem-solving skills and the ability to think critically
  • Experience with logistics and supply chain management software
  • Attention to detail
  • Leadership skills and the ability to manage a team
  • Time management skills with the capability to prioritize tasks
Qualifications
  • Proven experience as a Freight Coordinator
  • Experience in customer service will be appreciated
  • Knowledge of laws, regulations, and ISO requirements related to freight and shipping
  • Ability to work with little supervision and track multiple processes
  • Outstanding organizational and coordination abilities
  • BSc/BA in supply chain, logistics, or relevant field
Responsibilities
  • Coordinate and monitor supply chain operations
  • Ensure premises, assets, and communications are used effectively
  • Utilize logistics IT systems to optimize shipping and transport procedures
  • Supervise orders and arrange stock to ensure product quality and promptness of delivery
  • Coordinate with warehouse staff and other internal teams to test products' quality (status upon delivery, storage conditions, etc.)
  • Prepare accurate reports for upper management
  • Ensure the effective tracking of shipments and address any delays or problems encountered
  • Negotiate with suppliers and carriers for best rates
  • Collaborate with other departments to integrate logistics with company procedures and operations
  • Ensure compliance with company policies and shipping legislation

Sample Interview Questions