Accessibility Services Specialist
This role focuses on ensuring that products, services, environments, and facilities are usable by people with disabilities. They assess accessibility compliance and work on improving inclusivity.
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Sample Job Descriptions for Accessibility Services Specialist
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
The Accessibility Services Specialist is responsible for supporting the development and implementation of accessibility services and accommodations to ensure that all clients, regardless of disability, have equal access to programs and services. This role involves collaborating with a range of stakeholders to create inclusive environments and resources.
Required Skills
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a team environment.
- Proficiency in using assistive technologies and software related to accessibility.
- Problem-solving skills and the ability to manage multiple tasks simultaneously.
Qualifications
- Bachelor's degree in a related field such as Human Services, Education, Social Work, or equivalent.
- Experience with disability services, or a strong interest in the field of accessibility and inclusion.
- Knowledge of the Americans with Disabilities Act (ADA) and other relevant legislation.
- Understanding of different types of disabilities and the accommodations required.
Responsibilities
- Assist in the review and implementation of accessibility policies and procedures.
- Provide direct support to individuals requiring accommodations due to disabilities.
- Collaborate with staff to create and maintain accessible digital content and multimedia.
- Participate in the development of training materials on accessibility best practices for internal use.
- Monitor and evaluate the effectiveness of accessibility services and accommodations.
- Stay updated on current laws, regulations, and guidelines related to accessibility and disability rights.
Intermediate (2-5 years of experience)
Summary of the Role
The Accessibility Services Specialist will be responsible for ensuring that our products and services are accessible to all users, including those with disabilities. The role involves both the evaluation of current accessibility standards and the implementation of new strategies to improve product inclusivity.
Required Skills
- Proficiency in web development technologies (HTML, CSS, JavaScript) and their impact on accessibility.
- Strong understanding of UX design principles and how they relate to accessibility.
- Ability to use and critique accessibility testing tools and methods.
- Excellent communication and interpersonal skills.
- Problem-solving skills and the ability to work independently or as part of a team.
Qualifications
- Bachelor's degree in a related field (Computer Science, Human-Computer Interaction, etc.) or equivalent experience.
- 2-5 years of experience in an accessibility-focused role.
- Knowledge of WCAG, ADA, Section 508, and other relevant accessibility laws and guidelines.
- Experience with assistive technologies and their integration into software and web development.
- Proven track record of improving accessibility in digital products.
Responsibilities
- Assess current products and services for compliance with accessibility laws and guidelines.
- Collaborate with designers and developers to incorporate accessibility features into new and existing products.
- Conduct training sessions for staff on accessibility guidelines and best practices.
- Create and maintain documentation regarding accessibility standards and company policies.
- Perform user testing with individuals with disabilities to gather feedback on accessibility features.
- Stay up-to-date with technology trends and advancements in accessibility.
Senior (5+ years of experience)
Summary of the Role
We are seeking a seasoned Accessibility Services Specialist to ensure our products and services are accessible to all individuals, including those with disabilities. The ideal candidate will have a strong background in accessibility standards and regulations, a passion for creating inclusive user experiences, and a track record of implementing accessibility best practices in a corporate environment.
Required Skills
- In-depth knowledge of accessibility standards and inclusive design principles
- Strong analytical and problem-solving skills
- Ability to influence and drive change across an organization
- Proficiency in using screen readers, magnification software, and other assistive technologies
- Excellent project management skills
- Familiarity with HTML, CSS, JavaScript, and other web technologies as they relate to accessibility
Qualifications
- Bachelor's degree in a related field, such as Human-Computer Interaction, Computer Science, or equivalent experience
- Minimum of 5 years of experience in accessibility or a closely related field
- Proficiency with WCAG and other accessibility legislation such as ADA, Section 508, and AODA
- Experience with assistive technologies (e.g., screen readers, magnifiers) and accessibility testing tools
- Proven ability to work effectively in a cross-functional team environment
- Excellent communication and interpersonal skills
- Certifications such as IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) credentials are a plus
Responsibilities
- Evaluate and improve the accessibility of digital products and services
- Collaborate with development teams to integrate accessibility throughout the design and development process
- Conduct accessibility audits and user testing with individuals with disabilities
- Develop and provide training on accessibility standards and inclusive design principles to internal teams
- Stay updated with current legal requirements and best practices in accessibility
- Work with external vendors to ensure third-party content and tools meet accessibility standards
- Provide expert advice and guidance on accessibility matters to senior management
- Assist in the development of organizational policies related to digital accessibility
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