Fleet Service Manager
A fleet service manager oversees the maintenance and operation of a company's vehicle fleet. Responsibilities may include managing repairs, ensuring compliance with safety regulations, and coordinating logistics for efficient vehicle use.
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Sample Job Descriptions for Fleet Service Manager
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
As a Junior Fleet Service Manager, you will oversee the maintenance, coordination, and operation of our company's fleet of vehicles. Your primary focus will be to ensure that our fleet is in tip-top condition, cost-efficient, and meets all legal requirements. You will work closely with maintenance teams and suppliers, manage fleet schedules, and ensure compliance with transportation laws.
Required Skills
- Strong organizational and time management skills.
- Working knowledge of vehicle maintenance and repairs.
- Good communication and interpersonal skills.
- Ability to work well under pressure and adapt to changing environments.
- Proficiency in using fleet management software and tools.
- Analytical skills to evaluate fleet performance data.
- Understanding of transportation regulations and safety standards.
Qualifications
- A degree or diploma in supply chain management, logistics, business administration or a related field.
- Prior experience in a fleet management role or similar is an advantage, but not required.
- Valid driver's license and good driving record.
Responsibilities
- Coordinate and manage the day-to-day operations of the vehicle fleet.
- Ensure vehicles are maintained on schedule and repairs are done in a timely manner.
- Liaise with maintenance providers to schedule services and manage repairs.
- Implement strategies to improve fleet utilization and reduce costs.
- Ensure compliance with transport regulations and company policies.
- Administer fleet management systems to track vehicle usage and maintenance.
- Communicate effectively with team members and other departments.
- Prepare reports on fleet performance and expenses.
Intermediate (2-5 years of experience)
Summary of the Role
A Fleet Service Manager oversees the maintenance and operation of a company's vehicle fleet. This includes ensuring regulatory compliance, optimizing performance, and managing maintenance staff. The role requires a mix of technical understanding, managerial skills, and strategic planning to reduce costs and improve efficiency.
Required Skills
- Analytical and problem-solving abilities
- Time-management and prioritization
- Technical expertise in vehicle maintenance
- Strong communication and interpersonal skills
- Experience in personnel management
- Negotiation and vendor management skills
- Working knowledge of safety management practices
Qualifications
- Bachelor's degree in Logistics, Transportation, Business Administration, or related field
- 2-5 years of experience in fleet management or related field
- Knowledge of transportation laws and regulations
- Experience in budgeting and expense control
- Strong leadership and organizational skills
- Proficiency with fleet management software
- Ability to communicate effectively with all levels of staff
Responsibilities
- Manage and coordinate vehicle maintenance and repairs
- Ensure compliance with transportation regulations
- Develop and implement fleet maintenance strategies
- Supervise and train maintenance personnel
- Maintain accurate records of fleet operations and maintenance
- Coordinate with other departments such as logistics and procurement
- Analyze fleet performance data to predict maintenance needs
- Negotiate contracts with vendors for parts and services
- Implement safety standards and protocols for fleet operation
- Optimize fleet usage to increase efficiency and reduce costs
Senior (5+ years of experience)
Summary of the Role
As a Fleet Service Manager, you will oversee the maintenance, operation, and management of a company's vehicle fleet. Your leadership will ensure the fleet operates smoothly, efficiently, and safely while managing costs and ensuring compliance with regulations.
Required Skills
- Leadership and team management
- Strategic planning and problem-solving
- Budget management and cost control
- Excellent communication and negotiation skills
- Knowledge of maintenance scheduling and vehicle repair
- Understanding of compliance and safety regulations
Qualifications
- Bachelor's degree in Logistics, Transportation, Business Administration or a related field.
- At least 5 years of experience in fleet management or a similar role.
- Strong knowledge of the transportation industry and fleet operation regulations.
- Proven track record of effective team management and leadership.
- Experience with fleet management software and understanding of data analysis.
- Ability to negotiate and manage contracts with vendors and service providers.
Responsibilities
- Develop and implement fleet maintenance strategies to maximize efficiency and reduce operational costs.
- Ensure all fleet activities comply with government regulations and environmental policies.
- Monitor fleet performance through key performance indicators (KPIs) and take corrective actions when necessary.
- Manage the fleet service team, including hiring, training, and performance evaluation.
- Negotiate with vendors for fleet maintenance services and parts procurement.
- Implement safety programs and conduct regular safety audits on all vehicles.
- Oversee the scheduling of repairs and maintenance to minimize downtime.
- Develop relationships with manufacturers and suppliers to stay updated on new technologies and products.
- Prepare and manage the fleet budget, ensuring all expenses are recorded and justified.
- Coordinate with other departments for the smooth operation of the fleet within the company.
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