HR Investigations Specialist
An HR Investigations Specialist is responsible for handling internal investigations within an organization, dealing with allegations such as misconduct, harassment, or discrimination.
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Sample Job Descriptions for HR Investigations Specialist
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
The HR Investigations Specialist is responsible for conducting internal investigations into employee complaints, allegations of policy violations, and other workplace issues. The specialist ensures fair and thorough investigations, maintaining confidentiality and integrity throughout the process.
Required Skills
- Investigative and interviewing techniques
- Critical thinking and problem-solving
- Discretion and ethics
- Written and verbal communication
- Data entry and report writing
- Conflict resolution
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field
- Knowledge of employment laws and regulations
- Strong analytical and critical thinking skills
- Ability to handle sensitive information with discretion and integrity
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and HRIS systems
Responsibilities
- Conduct preliminary assessments of complaints to determine the appropriate course of action
- Gather necessary information and evidence through interviews, document analysis, and other investigation methods
- Maintain accurate and detailed records of investigations, findings, and outcomes
- Work collaboratively with HR team members and legal counsel as needed
- Ensure compliance with applicable laws, regulations, and company policies
- Provide recommendations for resolution to HR leadership
- Assist in the development of investigation-related training materials for staff
- Stay updated on relevant employment laws and best practices in workplace investigations
Intermediate (2-5 years of experience)
Summary of the Role
The HR Investigations Specialist is responsible for conducting thorough investigations of various human resources related issues, including but not limited to, allegations of harassment, discrimination, and misconduct. This role ensures that all investigations are carried out discreetly, objectively, and in compliance with legal and company guidelines.
Required Skills
- Investigative and interviewing techniques
- Critical thinking and analytical skills
- Ability to handle complex and sensitive situations with professionalism
- Strong documentation and report-writing skills
- Effective communication and interpersonal skills
- Detail-oriented with strong organizational abilities
- Conflict resolution and negotiation skills
- Proficiency in HRIS (Human Resources Information Systems) and MS Office
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Law or a related field.
- 2-5 years of experience in human resources, with a focus on employee relations and workplace investigations.
- Knowledge of employment laws, such as Title VII, ADA, ADEA, and FMLA.
- Previous experience with conducting interviews and gathering evidence.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Certification in HR or investigations, such as PHR, SPHR, or CFE, is a plus.
Responsibilities
- Conduct impartial and comprehensive investigations into allegations of harassment, discrimination, and other workplace issues.
- Ensure all investigations are conducted in a timely and confidential manner, respecting the privacy of all involved parties.
- Interview witnesses, review relevant documents, and collaborate with legal counsel as needed to gather facts and evidence.
- Provide regular updates to HR management and other stakeholders regarding the status of investigations.
- Prepare detailed investigation reports and recommend corrective actions based on investigation findings.
- Assist with the development and implementation of policies and procedures to prevent workplace issues.
- Train management and staff on proper conduct, reporting procedures, and the company's non-discrimination policies.
- Maintain up-to-date knowledge of employment laws and regulations relevant to workplace investigations.
Senior (5+ years of experience)
Summary of the Role
As a Senior HR Investigations Specialist, you will be responsible for conducting complex and sensitive investigations into issues such as workplace disputes, policy violations, and misconduct. You will be a key player in ensuring fair, thorough, and timely resolution of issues, upholding the integrity and values of our organization.
Required Skills
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication skills.
- Discreet and able to handle confidential information responsibly.
- Solid understanding of employment law and workplace policies.
- Proficient in conflict resolution and negotiation.
- Ability to remain impartial and fair during investigations.
- High level of organizational skills and attention to detail.
- Proficient with technology, including HR software and case management tools.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Law, or related field.
- A minimum of 5 years of experience in HR investigations or a related field.
- Knowledge of employment laws and regulations.
- Proven experience in handling sensitive and complex investigations.
- SHRM certification or similar is preferred.
- Experience with HRIS and case management systems.
Responsibilities
- Conduct detailed investigations into allegations of policy violations, harassment, discrimination, and other workplace issues.
- Collaborate with legal, compliance, and HR teams to ensure investigations are conducted in a compliant and consistent manner.
- Prepare detailed investigation reports and provide recommendations based on findings.
- Provide expert advice on investigation methods, policies, and procedures.
- Ensure confidentiality and impartiality throughout the investigative process.
- Train and guide management and staff on best practices for preventing and addressing workplace issues.
- Develop and implement policies and procedures to streamline the investigation process.
- Stay abreast of legal and policy changes impacting workplace investigations.
- Handle multiple cases simultaneously, ensuring all are resolved in an effective and timely manner.
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