Shipping Clerk
A shipping clerk is responsible for managing and handling the shipping operations within a company, ensuring all orders are sent to customers in a timely and efficient manner.
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Sample Job Descriptions for Shipping Clerk
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
As a Shipping Clerk, you will play a critical role in managing and organizing daily shipping and distribution operations. You will ensure that shipping processes are seamless and efficient, maintaining strict timelines for shipping schedules.
Required Skills
- Strong organizational and time management skills.
- Attention to detail.
- Ability to lift heavy objects.
- Basic mathematical skills.
- Ability to work under pressure in a fast-paced environment.
- Effective communication skills.
Qualifications
- High school diploma or equivalent.
- Previous work experience in shipping, logistics, or related field is considered an advantage.
- Basic computer skills and familiarity with shipping software.
Responsibilities
- Prepare shipments for postal or commercial conveyance.
- Select the appropriate shipping method based on shipping procedures, routes, and rates.
- Keep records of all outgoing shipments.
- Pack, seal, label, and affix postage to prepare materials for shipping.
- Arrange for carrier vehicle or pickup.
- Compare shipping routes or methods to determine which have the least environmental impact.
- Communicate with customers or suppliers to coordinate shipping times.
- Operate forklifts and other warehouse machinery in a safe and efficient manner.
Intermediate (2-5 years of experience)
Summary of the Role
We are seeking a dedicated Shipping Clerk to handle the day-to-day tasks in our warehouse, including shipping, receiving, and inventory management. The ideal candidate will be responsible for ensuring efficient processing of outbound orders and accurate record-keeping of inbound shipments.
Required Skills
- Strong organizational and time-management skills
- Excellent attention to detail
- Good communication and interpersonal skills
- Proficiency in using computers and related software
- Forklift certification preferred
Qualifications
- High school diploma or equivalent
- 2-5 years of experience in shipping and receiving
- Familiarity with shipping practices and handling methods
- Experience with warehouse management software and databases
- Ability to lift heavy objects and work on your feet for most of the day
Responsibilities
- Coordinate and oversee all shipping and receiving logistics
- Keep accurate records of all incoming and outgoing shipments
- Prepare items for shipment by packing, sealing, and labeling packages
- Operate handling equipment and machinery according to safety guidelines
- Track shipment delivery status and communicate updates to relevant departments
- Inspect shipments for damages and report any issues to management promptly
- Maintain a clean and organized warehouse environment
- Ensure compliance with all shipping regulations and company policies
- Assist in inventory control and conduct regular inventory audits
Senior (5+ years of experience)
Summary of the Role
A Senior Shipping Clerk is responsible for overseeing and coordinating the daily warehousing activities. They implement production, productivity, quality, and customer service standards and ensure the safe and efficient receipt, warehousing, and dispatch of goods.
Required Skills
- Excellent communication and interpersonal skills
- Ability to organize and prioritize work for timely completion
- Effective leadership and management skills
- Adept in problem-solving and negotiating
- Proficient with Microsoft Office Suite or similar software
- Attention to detail for accurate order fulfillment
- Able to work in a fast paced environment
Qualifications
- High school diploma or equivalent
- 5+ years' experience in shipping, logistics or warehouse management
- Proven experience as a Clerk or in another relevant role
- Adept in the use of shipping software (e.g. Freightview, ShipStation)
- Knowledge of legal requirements and procedures for shipping
- Forklift certification and experience with warehousing machinery
- Strong leadership and organizational skills
- Physical stamina and the ability to lift 50 lbs or more
Responsibilities
- Supervise and lead subordinates performing warehouse, inventory, and shipping tasks
- Develop shipping schedules and allocate tasks to ensure targets are met
- Ensure compliance with legal regulations and company policies
- Monitor inventories of products or materials
- Organize and maintain records of inventories, shipments and goods received
- Prepare and process shipping documents, including bills of lading and invoices
- Collaborate with warehouse, purchasing and other managers to optimize processes
- Resolve issues regarding shipped orders
- Ensure the workspace is free of debris and remove safety hazards
- Train new employees in job duties and company policies
- Report on daily shipments and receipts
- Implement continuous improvement principles to increase efficiency in shipping operations
See other roles in Consumer Services and Public Sector and Transportation
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