Telecom Expense Manager
A Telecom Expense Manager oversees an organization's telecommunication spending, negotiates with providers, and ensures cost-efficiency in contracts and usage.
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Sample Job Descriptions for Telecom Expense Manager
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
The Telecom Expense Manager is responsible for supervising the telecommunications expenses of the organization. This includes the management of telecommunications cost control, billing, and budgeting, as well as optimizing telecom service usage and ensuring compliance with company policies and vendor contracts.
Required Skills
- Attention to detail and accuracy.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office, particularly Excel.
- Good organizational skills and the ability to manage multiple tasks simultaneously.
- Effective interpersonal skills to interact with service providers and internal team members.
Qualifications
- Bachelor's degree in Business Administration, Finance, Information Technology, or related field.
- Understanding of telecommunication billing systems and tariffs.
- Basic knowledge of telecom services and equipment.
- Ability to analyze data and generate reports.
- Excellent communication and negotiation skills.
Responsibilities
- Monitor and evaluate telecommunication bills to ensure accuracy and compliance with contracts.
- Identify billing errors and resolve disputes with telecom service providers.
- Analyze telecommunication usage and spend to identify cost-saving opportunities.
- Assist in the preparation and management of the telecom budget.
- Collaborate with various departments to understand their telecom usage and requirements.
- Recommend and implement changes to telecommunication services to improve efficiency and reduce costs.
- Stay informed about the latest telecom trends, technologies, and best practices.
Intermediate (2-5 years of experience)
Summary of the Role
The Telecom Expense Manager is responsible for overseeing the company's telecommunications expenses to ensure cost-effectiveness and efficiency. This individual will have expertise in auditing, cost analysis, and vendor management related to telecom services.
Required Skills
- Analytical and problem-solving abilities.
- Attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Proficiency with financial and analytical software.
- Knowledge of telecom products and industry.
Qualifications
- Bachelor's degree in Business Administration, Finance, IT, or a related field.
- 2 to 5 years of experience in telecom expense management or a similar role.
- Proven track record of reducing telecom expenses.
- Strong understanding of telecom billing and contracts.
- Experience with telecom expense management software.
- Excellent negotiation skills.
Responsibilities
- Manage and optimize telecommunications spending across the organization.
- Conduct audits of telecom invoices and contracts to ensure accuracy and compliance.
- Negotiate with telecom providers to secure the best possible rates and services.
- Collaborate with IT and finance departments to forecast telecom budgets.
- Develop and implement telecom expense management policies and procedures.
- Stay informed of industry trends and advancements in telecom technologies.
- Provide regular reports on telecom expenditure and savings to senior management.
Senior (5+ years of experience)
Summary of the Role
The Telecom Expense Manager is responsible for overseeing and managing the company's telecommunications expenses and contracts. They ensure that telecom services are appropriately budgeted, expenses are optimized, and the company is getting the best possible rates from telecom providers.
Required Skills
- Financial analysis
- Contract negotiation
- Problem-solving
- Telecom expense management software proficiency
- Communication
- Data analysis
- Project management
- Vendor management
Qualifications
- Bachelor's degree in finance, accounting, business administration, or a related field.
- Over 5 years of experience in telecom expense management or a related field.
- Strong understanding of telecom billing and cost structures.
- Proven track record of achieving cost savings in corporate telecom expenses.
- Experience in contract negotiation and management.
- Excellent analytical and problem-solving skills.
- Familiarity with telecom expense management software.
- Strong communication and interpersonal skills, with the ability to work cross-functionally.
Responsibilities
- Develop and implement strategies for telecom expense management.
- Negotiate contracts with telecom providers to obtain optimal services at the best rates.
- Audit and analyze billing statements to ensure accuracy and identify areas of cost savings.
- Manage the lifecycle of telecom contracts and ensure compliance with terms and conditions.
- Collaborate with various departments to understand their telecom needs and adjust services accordingly.
- Forecast telecommunications expenses and prepare budget reports for senior management.
- Lead the company's efforts in telecom expense reduction and monitor industry trends.
- Resolve billing disputes and handle any escalations related to telecom expenses.
- Implement and maintain telecom expense management software to streamline expense tracking and reporting.
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