Share an instance where you had to work closely with cross-functional teams. What role did you play, and what was the outcome?

Sample answer to the question

Oh, totally. There was this time at my previous job where we were tasked with automating the packaging line to improve efficiency. My role was kind of like a bridge between the software developers and the production team. I guided the developers on the system requirements and made sure the production team's needs were met. It was pretty intense, but in the end, we got the line running 20% faster. I think it really showed how well I can mesh with different teams and get things done.

A more solid answer

I remember leading a project where my role was the Automation Engineering Lead, coordinating between software development, mechanical design, and the operations team. Our goal was to revamp the assembly line using AI-driven robotics. I shared my knowledge of automation technologies to design algorithms that optimized the robots' motion paths. My hands-on approach in collaboration, facilitating regular tech sync meetings, and driving problem-solving workshops resulted in a 35% uptick in production speed and a significant reduction in manual errors. This initiative not only streamlined the process but also fostered a sense of unity and purpose across the teams.

Why this is a more solid answer:

This solid answer builds on the basic one by detailing the project's goals, the candidate's specific role, the use of AI in robotics, and the tangible results achieved. It hints at leadership through tech sync meetings and workshops but could still improve by explicating the candidate's direct impact on fostering cross-functional teamwork and mentioning challenges overcome during the process.

An exceptional answer

In my last role, I spearheaded a high-stakes project to integrate machine learning with our existing PLC systems to reduce waste in production. As the lead automation engineer, I conducted a thorough needs analysis by organizing brainstorm sessions with stakeholders from R&D, IT, and operations. Drawing on my expertise in automation and programming, I developed custom algorithms that predicted maintenance needs and optimized production schedules. My role required me to be the conduit of communication, translating technical jargon into actionable insights for each department. The outcome was a phenomenal 40% decrease in downtime and a significant boost in output quality, not to mention elevating the team's morale and sparking a culture of innovation. It was a testament to the power of collaboration and my ability to lead diverse teams towards a common technological goal.

Why this is an exceptional answer:

The exceptional answer clearly demonstrates the candidate's high level of expertise in automation, leadership, and communication skills. It shows the candidate's pivotal role in team collaboration and their contribution to a strong final outcome with impressive quantifiable results. The inclusion of specific details such as custom algorithm development and the impact on team morale also highlights problem-solving and innovation.

How to prepare for this question

Before the interview, reflect on specific projects where your role involved significant interaction with different departments. Be ready to discuss the technical details and how your expertise contributed to the project's success.
Develop a clear narrative that shows your leadership in these situations. Identify moments where your communication clearly benefited the project and helped in translating complex concepts to non-technical team members.
Quantify the success of your projects with metrics like increased efficiency or reduced operational costs. This provides a clearer picture of the impact of your work.
Mention any challenges faced during the project and how you overcame them. This could include technical hurdles, time constraints, or any other obstacles that were turned into learning opportunities.
Be prepared to elaborate on the collaborative aspects of the project, such as how you engaged with other teams, managed conflicts, and kept everyone aligned with the project goals.
Think about how these experiences relate to the responsibilities and qualifications listed in the job description, and be prepared to make those connections for the interviewer.

What interviewers are evaluating

Expertise in automation technologies
Leadership and communication skills
Ability to work effectively in a team environment
Successful implementation of automation solutions