Senior (5+ years of experience)
Summary of the Role
As a senior Reputation Manager, you will be responsible for the development and implementation of strategies to maintain and improve the public image of our organization. You will lead reputation management campaigns, deal with public relations issues, and work closely with the marketing team to ensure consistent messaging across all platforms. Your goal will be to enhance our brand's reputation, mitigate negative publicity, and position our organization as a leader in our industry.
Required Skills
Strategic thinking and planning abilities.
Excellent written and verbal communication skills.
Crisis management and problem-solving skills.
Ability to analyze data and insights related to brand reputation.
Proficiency with social media platforms and monitoring tools.
Strong leadership and team management skills.
Qualifications
Bachelor's degree in Public Relations, Communications, Marketing, or related field.
Minimum of 5 years of experience in a reputation management or public relations role.
Proven track record of successfully managing reputation for a company or brand.
Experience in crisis management and media relations.
Strong understanding of the digital media landscape, including social media.
Exceptional communication and interpersonal skills.
Responsibilities
Develop and execute reputation management strategies.
Monitor public opinion about the organization across various platforms.
Respond to negative reviews and feedback in a constructive manner.
Work with the marketing team to ensure brand consistency.
Handle crisis management situations and coordinate with the media.
Engage with stakeholders to foster positive relationships.
Analyze reputation management campaigns and their impact on the brand.
Provide guidance to the team on public relations best practices.