Sports Facility Manager
A Sports Facility Manager oversees the operations and maintenance of sports facilities, such as stadiums, arenas, and fitness centers, ensuring they meet the required standards for various sporting events and activities.
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Sample Job Descriptions for Sports Facility Manager
Below are the some sample job descriptions for the different experience levels, where you can find the summary of the role, required skills, qualifications, and responsibilities.
Junior (0-2 years of experience)
Summary of the Role
The Junior Sports Facility Manager will oversee the daily operations of sports facilities, ensuring a safe and functioning environment for patrons and staff. The role requires coordination of events, maintenance of facilities, and management of customer service. The candidate will work under the supervision of a Senior Manager and contribute to the growth and success of the facility.
Required Skills
- Excellent organizational and coordination skills.
- Strong communication and interpersonal abilities.
- Basic knowledge of budgeting and financial management.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficient in using computer software related to facility management.
- Strong problem-solving skills and ability to handle multiple tasks.
Qualifications
- Bachelor's degree in Sports Management, Business Administration, or related field.
- Up to 2 years of experience in sports facility management or related field.
- Knowledge of sports facility operations and maintenance.
Responsibilities
- Coordinate the scheduling of sports events and facility rentals.
- Monitor the maintenance and upkeep of the facility to ensure safety and cleanliness.
- Assist in budget preparation and expense management for facility operations.
- Oversee customer service, resolve issues, and maintain high satisfaction levels.
- Work with maintenance staff to ensure equipment is functioning properly.
- Implement and enforce facility policies and procedures.
- Assist in marketing and promotion of the facility to increase public engagement.
- Prepare reports on facility usage, maintenance needs, and customer feedback.
Intermediate (2-5 years of experience)
Summary of the Role
The Sports Facility Manager is responsible for overseeing the operations and maintenance of sports facilities, ensuring that they meet the highest standards for safety, performance, and customer experience. The role involves coordinating with various stakeholders to manage events, maintain facilities, and implement improvements. The ideal candidate will have a strong background in facility management, a passion for sports, and the ability to lead a team effectively.
Required Skills
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Organizational and multitasking capabilities.
- Problem-solving skills and a proactive approach.
- Knowledge of sports and recreation industry trends.
- Proficiency in facility management software and tools.
Qualifications
- Bachelor's degree in Sports Management, Business Administration, or related field.
- At least 2 years of experience in sports facility management or a related area.
- Proven ability to manage budgets and control operational costs.
- Experience in hiring, training, and leading a team.
- Familiarity with local and state regulations governing sports facilities.
- Certification in Facility Management (CFM) or similar is a plus.
Responsibilities
- Develop and implement facility management policies and procedures.
- Coordinate scheduling and usage of sports facilities for various events.
- Monitor the maintenance and repair of facilities to ensure safety and quality standards.
- Manage budgets, including capital improvements and operational costs.
- Oversee the hiring, training, and supervision of staff.
- Ensure compliance with health and safety regulations.
- Liaise with coaches, teams, and sports organizations to facilitate their needs.
- Promote and market the facility to increase usage and revenue.
- Evaluate and respond to customer feedback to improve service quality.
- Lead projects to upgrade and enhance sports facilities.
Senior (5+ years of experience)
Summary of the Role
The Sports Facility Manager oversees the operations and management of sports facilities, ensuring safety, maintenance, and programming align with organizational objectives. They are responsible for budget management, staffing, and the delivery of high-quality services to athletes, coaches, and patrons. The role requires effective communication, leadership, and strategic planning to enhance facility use and customer satisfaction.
Required Skills
- Strong leadership and interpersonal skills
- Excellent organizational and time management abilities
- Proficient in budgeting and financial management
- Knowledge of facility maintenance procedures and event coordination
- Ability to multitask and handle complex situations
- Strong problem-solving skills
- Effective communication and negotiation expertise
Qualifications
- Bachelor's degree in sports management, business administration, or related field.
- Minimum of 5 years of experience in a management role within sports facilities or similar environments.
- Proven track record of managing teams and operations successfully.
Responsibilities
- Develop and implement facility policies, procedures, and schedules to maximize usability and efficiency.
- Oversee maintenance, repairs, and cleaning of the facilities to ensure a safe and welcoming environment.
- Manage budgets, financial planning and track expenditures to ensure financial responsibility.
- Coordinate events and liaise with coaches, teams, and event organizers for seamless operations.
- Hire, train, and supervise staff, while ensuring professional development opportunities.
- Ensure compliance with health and safety regulations and risk management practices.
- Collaborate with marketing and sales teams to promote the facility and increase revenue.
- Monitor customer feedback and implement improvements to services and facilities.
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